SocketTime is based on creative logic and seamlessly integrates with your dealer website, customer portal, service CRM and call center. Keep your customers better and maximize your CSI scores, all due to SocketTime.
With SocketTime, your team is given a better, superior communication method. Have you calculated the time and expense of unnecessary individual visits to patient histories or extra data? Sure, it may be only a couple of minutes to the parts or replace the room, but it can add up.
The typical shop with 15 technicians, each dealing with between 8 and 10 cars daily, results in about 16 hours of lost productivity PER DAY! That amounts to over $500,000 IN LOST PRODUCE every single year! Or let your team get their work done in full with Integrated Chat from SocketTime.
Reduce software fragmentation.
It allows for easy user interaction because it is constructed around the input of users, employees, experts, and consultants. The program’s functions and features are built around users’ needs.
SocketTime provides unlimited customizability, and all the features, functions, and user levels can be adjusted by dealer group, location, department, or user-level permissions. It’s entirely up to you how you run your business. Our team will be with you every phase of the course.
Competitive pricing that scales
Socket Time’s quality has always been priority number one. We believe in giving you what you require without any add-ons or sales tactics that nickel and dime you. With Socket Time, you will get all the tools at your disposal for keeping an eye on everything at the front end of your store, including Online and Call Center Scheduling, Realtime Dispatch, and Responsive MPI.
Our team is excited to confirm your seamless integration request to SocketTime. Don’t hesitate to contact our team for more information to ensure your request meets our terms and conditions. This won’t cover our entire integration roster, so please contact us if you have a specific need! SocketTime is built to expand the unique demands of your shop without interference modularly.
Manage your service department with SocketTime MPIs, which were created to improve the operations of your service department and your client’s experiences. Your team members can communicate easily with service advisors, dispatchers, and the parts department without delay.
The customer controls those problems they encounter when they open their report. Added support is dynamically updated to confirm their answer and update the programming for completion times and dispatching jobs. Call your customers to indulge in the upsell without interfering with your operation’s capabilities.
SocketTime is a great choice for automotive shops looking for an integrated chat and shop management solution. Not only is SocketTime easy to use, but offers competitive pricing that scales with your business. Further, SocketTime has partnered with other leading companies in the automotive industry to provide multi-point inspection services. By leveraging SocketTime’s features, businesses can significantly reduce software fragmentation while improving operational efficiencies.