If you own a security company, you’d know the importance of maintaining accountability to offer quality services. You may not be able to keep on your patrolling officers all the time. When an accident happens, you will be asked, “Where were your guys?” Not having an answer can lead to contract termination and in some cases, even legal trouble.
Several security agencies deploy GPS and Geofencing systems to address the accountability gaps, track the movement of the officers, and confirm the patrolling officer’s location at all times. Some systems even allow clients and supervisors to log in simultaneously to access GPS maps, track the officer’s location and ensure the guard tours happen as scheduled.
This blog post will talk about various benefits of using GPS systems in your security agency to increase your client’s trust and boost your credibility in the industry.
Improve Officer Productivity
No security company wants to hear that their officers are “just hanging out” on the property they’re supposed to be patrolling. It’s a waste of time and money, and puts your client at risk.
GPS tracking systems can help ensure your officers are productive by providing data on their whereabouts and movement. If you see that an officer has been stationary for an extended period, you can check in to ensure everything is okay.
You can also provide evidence to a client that their security concerns are unfounded if you can show them the GPS data proving your officer was indeed on the property and moving around.
Reduce Insurance Costs & Increase Accountability
Having a GPS in place can help prove that you take the necessary precautions to avoid liability in the event of an incident on the property you’re guarding.
For example, if there’s a break-in and the police are called, the first question they’ll ask is whether or not the property had security. If you can provide them with GPS data showing that an officer was on-site and made rounds at the appropriate times, you’re far less likely to be held liable for any damages.
This could also come in handy if there’s an injury on the property and the injured party sues for negligence. If you can show that your officer was where they were supposed to be and that you have a system to track their movements, you’re less likely to be found at fault.
Enhance Officer Safety
There is an increased chance of a supervisor’s or patrolling personnel’s safety with GPS tracking. For example, if an officer is injured or there’s an incident on the property, a supervisor can see the exact location of the officer and dispatch help right away.
Additionally, if an officer doesn’t check in at the appropriate time, a supervisor can use the GPS data to see where they are and ensure everything is okay.
Provide Client Peace of Mind
Clients may be concerned about whether or not their property is truly being patrolled. If you can provide them with GPS data that shows your officer was on the property and moving around, it can help to ease their fears and give them peace of mind.
GPS Systems are Easy to Use
In most cases, all you need is a smartphone or tablet with internet access, and you’ll be able to track your officer’s movements in real-time.
Additionally, many GPS systems come with security patrol software like THERMS that allows you to generate reports, view historical data, and more. This can help you optimize your patrols and make sure your officers cover all the necessary areas.
If you’re not using GPS to track your security officers, you could be putting your company at risk. Not only can GPS systems help to improve officer productivity and safety, but they can also help to reduce your insurance costs and provide peace of mind to clients.